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Legal

HIPAA Privacy Practices

Last updated: February 06, 2026

On this page

  1. Our Commitment to Your Privacy
  2. What Information We Collect
  3. How Your Information Is Used
  4. How We Protect Your Information
  5. Sharing of Health Information
  6. Contact Us

Our Commitment to Your Privacy

NovaraMD is committed to protecting your personal health information. We follow applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to safeguard your data.

Your privacy and confidentiality are a core part of how we deliver care.

What Information We Collect

We may collect and store personal and health information, including:

  • Contact information (such as name, email, and phone number)
  • Medical history and health-related information you provide
  • Information submitted through medical intake forms
  • Communications with healthcare providers
  • Technical data required to operate our platform securely

We collect only the information necessary to provide medical services and support.

How Your Information Is Used

Your information may be used to:

  • Facilitate medical evaluations and virtual care
  • Connect you with licensed healthcare providers
  • Support clinical decision-making and treatment planning
  • Coordinate prescriptions, labs, and care services
  • Maintain and improve our services
  • Meet legal, regulatory, and compliance obligations

We do not sell your personal health information.

How We Protect Your Information

We use administrative, technical, and physical safeguards designed to protect your information, including:

  • Secure data storage and encrypted transmission
  • Access controls and authentication measures
  • HIPAA-aligned data handling practices
  • Ongoing monitoring and compliance reviews

Access to protected health information is limited to authorized personnel and licensed providers involved in your care.

Sharing of Health Information

Your information may be shared only as permitted by law, including:

  • With licensed healthcare providers involved in your care
  • With partner pharmacies or laboratories when medically necessary
  • With service providers who support our operations under strict confidentiality agreements
  • When required by law or regulatory authorities

All third-party partners are required to comply with applicable privacy and security standards.

Contact Us

To ask a question about these practices, or to make a request about your health information, email info@novaramd.com.

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Where we operate. NovaraMD is available in all fifty U.S. states. Every plan is reviewed and prescribed by a clinician licensed in your state, and medication is dispensed by state-licensed pharmacies. Which specific medications can be prescribed still varies by state, and your clinician will confirm what is available to you.

Medical disclaimer. The information provided on this website is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. All medical services require clinical evaluation by a licensed healthcare professional. Prescription treatments require medical approval and are prescribed only when medically appropriate. Individual results may vary. Services vary by state.

Compounded medications. NovaraMD providers may prescribe FDA-approved medications or compounded alternatives depending on your medical needs and provider recommendation. Compounded medications are prepared by state-licensed compounding pharmacies and have not been evaluated by the FDA for safety, efficacy or quality.

Efficacy figures. Average total body-weight reduction figures cited on this site reference published clinical trials of the named molecules and are not NovaraMD patient outcomes. The weight loss calculator provides estimates only and does not guarantee any result.

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